Today’s companies face increasing pressure to not only deploy new features but also maintain the existing infrastructure, all while being shackled by tighter budgets. This places a huge burden on an already taxed staff, which tends to increase the risk of outages and failure to meet end user expectations.
 
In response to these challenges, iVision offers a managed service that promotes a milestone driven model, focused on continuous improvement of the firm’s infrastructure. By utilizing a team of highly trained and experienced engineers, iVision empowers your company to maximize efficiency and quality within your current and future initiatives.

Ivision Experts Offer Managed Infrastructure Guidance In: 

    • Infrastructure - Operations and support of data centers, servers, storage, 
       telecommunications and network systems by our management team. 

    • Team Management - Day-to-day management of the infrastructure team with 
       direct accountability to the firm on SLAs and business objectives. 

    • Architecture - Recommendations in the selection of standards, ensuring 
       architecture adherence. 

    • Standard Operating Procedures - Development and documentation of 
       Standard Operating Procedures. 

    • Service Manager Relations - Interface with IT service managers and business 
       owners to ensure IT services meet business objectives. 

    • Quality Assurance & Change Management - Management of on-going
       service releases. 

    • Continuous Improvement - Leadership and direction through client meetings
       and monthly score cards to ensure compliance with service levels & objectives. 

    • Reporting - Delivery of performance reports to the management team 
       including staffing and SLAs.

    • Network Operations Center - Provide a network operations center for 
       off-hours monitoring of technology infrastructure to ensure uptime and service
       level objectives are met. 

Contact us today to learn more about iVision’s Managed Infrastructure services