Today’s companies face increasing pressure to not only deploy new features but also maintain the existing infrastructure, all while being shackled by tighter budgets. This places a huge burden on an already taxed staff, which tends to increase the risk of outages and failure to meet end user expectations.
In response to these challenges, iVision offers a managed service that promotes a milestone driven model, focused on continuous improvement of the firm’s infrastructure. By utilizing a team of highly trained and experienced engineers, iVision empowers your company to maximize efficiency and quality within your current and future initiatives.
Ivision Experts Offer Managed Infrastructure Guidance In:
• Infrastructure - Operations and support of data centers, servers, storage,
telecommunications and network systems by our management team.
• Team Management - Day-to-day management of the infrastructure team with
direct accountability to the firm on SLAs and business objectives.
• Architecture - Recommendations in the selection of standards, ensuring
architecture adherence.
• Standard Operating Procedures - Development and documentation of
Standard Operating Procedures.
• Service Manager Relations - Interface with IT service managers and business
owners to ensure IT services meet business objectives.
• Quality Assurance & Change Management - Management of on-going
service releases.
• Continuous Improvement - Leadership and direction through client meetings
and monthly score cards to ensure compliance with service levels & objectives.
• Reporting - Delivery of performance reports to the management team
including staffing and SLAs.
• Network Operations Center - Provide a network operations center for
off-hours monitoring of technology infrastructure to ensure uptime and service
level objectives are met.
Contact us today to learn more about iVision’s Managed Infrastructure services