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Company Profile
• AmLaw 100 full-service international law firm
• Deliver innovative solutions for results-oriented council
• 500 attorneys and nine offices across the U.S., Europe and Middle East
The Challenge
Kilpatrick Stockton prides itself on using technology to remain highly competitive while better enabling its attorneys and staff to serve their clients. However, at the end of the day the firm’s main focus is to provide world-class legal advice.
The firm needed a partner who could envision, deploy and then maintain complex technologies that enabled this vision while at the same time controlling costs.
The Solution
Operations Optimization: iVision worked with the firm to identify the key systems that could be optimized to improve stability and lower costs. iVision then built a support structure with individuals with a long track record supporting these key systems to improve uptime and service.
Project Optimization: Any law firm today needs to be able to rapidly meet changing business needs. Kilpatrick Stockton is no different. The infrastructure is a core part of any new project, and as such iVision provides an ITIL-based project methodology seamlessly integrating with the operations team.
24/7 Monitoring: iVision’s team provides 24/7 monitoring and support for all infrastructure services including: network, VoIP, directory, messaging, wireless, storage, virtualization, disaster recovery and business continuity.
Training: Extensive training budgets are difficult to justify in today’s economy. iVision meets this need as well in ensuring all members of the team receive extensive training on the key technologies they support. This is done at no additional cost to the firm, ensuring we have the right skills when we need them.
The Value
iVision has deployed solutions to save the firm over 2.5 million dollars over the next three years. In addition, the blended project and operations teams, along with 24/7 monitoring, have significantly improved uptime and availability. This solution allows Kilpatrick Stockton to focus on their clients' needs, and not their technologies.
About iVision
iVision is a technology management consulting and managed services company that can partner with you to establish a thought-leading, sustainable and cost-conscious IT environment for your business.